Shipping & payment terms

Shipping conditions:

1. Delivery area: We offer deliveries within the EU. For deliveries outside this area, please contact our customer service.

2. Delivery times: We strive to deliver your order as quickly as possible. The estimated delivery time will be displayed to you during the ordering process. Please note that delivery times may vary due to circumstances beyond our control.

3. Shipping costs: The shipping costs are displayed during the ordering process and vary depending on the delivery location and the shipping method selected.

4. Delivery tracking: Once your order has been shipped, you will receive a shipping confirmation with a tracking number so you can track the delivery status.

5. Delivery problems: If there are any delays or problems with delivery, please contact our customer service for assistance.

Payment terms:

1. Payment Methods: We accept the following payment methods:

  • Instant bank transfer.
  • Klarna.
  • Apple and Google Play.
  • Shop Pay.
  • Credit cards such as VISA, MasterCard or American Express.
  • ideal.
  • Maestro ATM card.
  • PayPal
  • Amazon Pay
  • Bancontact
  • eps transfer
  • Bank transfer (prepayment)
  • UnionPay
  • GiroPay

2. Payment processing: Your payment will be processed during the ordering process. Your payment method will be charged immediately after completing the order.

3. Payment Security: We use security measures to protect your payment information and ensure a safe transaction.

4. Cancellations and Refunds: Cancellations and refunds will be processed in accordance with our Returns Policy. For more information, see our Returns Policy Statement.

5. Currency: All prices and transactions are processed in € Euro. Please note possible currency conversion fees if you use another currency.